Amazon Hub Locker Division

Monroe Systems for Business is an Amazon Channel Partner

As a Channel Partner for Amazon, Monroe is assisting the Amazon Hub with their development of a package locker program. Monroe is identifying potential host locations for the Amazon Hub Locker system within the United States of America. To better explain Amazon Hub Lockers and how they work, please see the information below. We also welcome you to call us at 267-580-2633 to speak directly with our team about this program. 

 

 

Host an Amazon Hub Locker at your store

 

Hosting an Amazon Hub Locker system has its benefits

  • Increasing foot traffic to your location (Current Host's see an average of 350-600 Locker visits per month)
  • Providing your customers with another reason to visit your retail location 
  • Customers and visitors alike will be comforted in knowing that your location is keeping their Amazon packages safe - providing a subliminal message of feeling more secure at your location
  • Becoming a Host location before a competitor does 
  • Potential for unique advertising opportunities
  • Ability to market to new customers
  • All hardware and maintenance is provided by Amazon at no-cost to Host locations 
  • And more!

 To learn more or apply, call 267-580-2633, or fill out the form located at the bottom of this web page.

 

 

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Man standing by Amazon Lockers and reviewing a guide on how to use Amazon Lockers

 

 

Watch How Customers Use Amazon Hub Lockers

 

 

 

 

 

Benefits of using Amazon Lockers: open early and late, deliveries and returns, no waiting in lines and no additional fees 

  

Amazon Customers Find Using Amazon Hub Lockers Quick, Easy, and Convenient!

In addition to Amazon customers having an easy way to pick up securely delivered packages, Amazon aims to install these locker systems in retail areas so customers can add secure Amazon package pickup to their normal shopping routines. 

 

 

How to use Locker: Shop as usual, select at checkout, then go and pickup your items.

   

Frequently Asked Questions About Amazon Hub Locker

1. What are Amazon Hub Lockers?

Amazon Hub Lockers are secure, self-service kiosks where you can pick up Amazon.com packages at a time and place that is convenient for you.

2. How do I use a Locker?

To use an Amazon Hub Locker as your shipping destination, find a Locker and add it to your Amazon address book. Then, during checkout, select the Locker as your shipping address. Once your package has been delivered, we will email you a unique 6 digit code. Simply visit your selected Locker and enter the code on the Locker's touchscreen, then remove your package after the Locker's door opens. Learn more about picking up a package from an Amazon Hub Locker here.

3. How much does using an Amazon Hub Locker cost?

There is no additional cost to use an Amazon Hub Locker. FREE Two-Day Shipping is available with Amazon Prime. Standard shipping rates apply for all other orders.

4. How long do I have to pick up my package?

You have 3 calendar days to pick up your package. If you're not able to collect your package within this time-frame, it will be returned for a refund.

5. What kind of items can be delivered to an Amazon Hub Locker?

Most items on Amazon.com can be delivered to Lockers, but there are a few restrictions, like the item's size and weight. Learn more about Amazon Hub Locker eligible items here.

6. Where are Amazon Hub Lockers located?

Amazon Hub Lockers are located in more than 900 cities and towns across the U.S. To search for Amazon Hub Lockers near you, go here.

7. Can I return an item to an Amazon Hub Locker?

Yes. If your item is eligible to be returned to a Locker, you will see Amazon Hub Locker as a Dropoff option during the returns process on Amazon.com.

8. I had a problem with my Locker order. What should I do?

Please contact customer service here.

9. How can I host an Amazon Hub Locker?

Learn more about hosting an Amazon Hub Locker by sending an email to JMarsdale@monroe-systems.com or calling 267-580-2600 Monday - Friday 8 am - 5 pm EST.

10. I noticed that a Locker has damage (e.g, graffiti, dents, etc). What should I do?

Please report any damage here.

11. I have an Amazon Hub Locker at my business and I would like to report an issue. What should I do?

Please report the issue here.

 

Please enter your information below if you would like to learn more about hosting Amazon Hub Locker