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  Digital Age Customer Service: Six Essential Tips for Success Presently, technology has allowed for customers all across the world to be connected through countless mediums of communication, be it text messaging, e-mail, Twitter, Snapchat, Skype, FaceTime etc. Knowing this, companies have become increasingly tech-savvy with their communication process in order to better connect with customers. Therefore, as a company, it is important to ask, how can we improve our cust …